- All in stock items are shipped the same day the order is received if the order is received before 2:00 pm eastern standard time.
- All orders will be shipped as selected by customers, however on some occasions if a problem occurs alternative shipping methods may be necessary.
- If you pay for your order by check, shipment will not take place until your check clears our bank. This usually takes 10 days.
- We ship to the address given by customers. The customer is responsible for any error in shiping addresses.
- Please note that we are unable to ship to prisons or correctional institutions.
- Due to the lack of cooperation between foreign governements postal systems we are unable to provide tracking information on International shipments.
- You may return an item for refund or replacement within 10 days if the product is found to be defective.
- Under no circumstances will any returns be accepted for refund if returned after 30 days of order date.
- Computer software, videos, CDs, cassettes, DVDs or other media found to be defective or damaged may only be returned for replacement only. No refunds on this type of media.
- Shipping charges are non-refundable.
- All returns must be accompanied by the original invoice.
- When you return an item, please indicate the reason for the return.
- We recommend that you ship your return back to us by a traceable method (such as UPS or some other traceable method). If you do not have a tracking number and your package is lost, we can not issue a credit.
- All exchanges are charged a re-shipping charge.
- If an item is returned for other than defective product reasons, a 15% fee will be accessed to cover Credit Card sale and refund charges.
- Email firstname.lastname@example.org for a Return Authorization Number. You will not receive a credit for the product returned unless you have been issued a Return Authorization Number. The RA# must be written on the outside of all boxes returned.
- Ministry Helps Products
- Ministry Helps
- Returns Dept.
- 746 Vern Cora Road
- Laurens, SC 29360
Return of Dake and Larkin Products
- Any defective products under warranty are to be returned to the manufacturer after the 10 day return policy as allowed by this site. If you have a defective product from Dake Publishing or Clarence Larkin simply enclose a note describing the defect and a copy of your sales receipt, insure the package and return to the proper address below:
- Dake Publishing
- Returns Dept.
- 764 Martins Chapel Rd.
- Lawrenceville, GA 30046
Ministryhelps.com is the online home of:
746 Vern Cora Road
Laurens, SC 29360
1 (864) 682-5425