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 Displaying 1 to 6 (of 6 FAQs)   Result Pages:  1  
 Question   Long Answer 
 Hours - What are your store hours?   What are your store hours?

Ministry Helps Online store is open 24 hours a day, every day.

Our telephone business hours are Monday through Friday 9:00 am - 5:00 pm Eastern Standard time.



 
 Shopping Cart - How do I place items in the Shopping Cart?   How do I place items in the Shopping Cart?

Once you have surfed through the site and found an item that interests you, add those products to your "shopping cart" by clicking the "Add to Cart" button. You will then be automatically taken to the shopping cart where your item has been placed ready to order. Should you wish to purchase more than one of any particular item, simply use the drop down box next to that item to adjust the quantity. Return to the shopping area by clicking the "Continue Button".

When you are happy that you have selected all the items that you would like to purchase, click the "Checkout" button. This will automatically take you to "Delivery Information" screen to verify, add or update your delivery details, select a gift wrapping service (if required), select your preferred method of shipping and add any special instructions or comments you wish. You can also select the "Redeem a Gift Voucher" option if you have one. Once you have completed all sections of this page, click the "Continue" button to view the final price for your order. This page provides you the opportunity to alter your selections for your shipping address, method and items purchased. Please verify all details are as you wish or edit them as required. To proceed with your order click the "Confirm Order" button which will direct you to the Secure Payment page. Once you click the "Confirm Order" button you cannot change your order. After you have entered your Credit Card details press the "Confirm Order" button to complete your transaction. Shortly after authorizing your transaction you will receive an email from Ministry Helps confirming your order.


 
 Logon Problems - How do I set my browser to accept cookies?   How do I set my browser to accept cookies?

Sorry you are having difficult at our site. For your protection our site is a secure site. But if you are having difficult at our site you will at other sites where you sign in as well. You must have "cookies" enabled on your browser in order to navigate on our site when you are signed in. Your browser must be set to accept cookies. If you set your browser you will have no problems at all.

To set your browser to accept cookies, follow the set of directions provided for your browser type. To find the version of Internet Explorer or Netscape you are using:

  • Windows users will find this information under the Help menu. Click “About [browser name].”
  • Mac users will find that information under the Apple icon in the menu bar. Click “About [browser name].”
If you're using Internet Explorer 6.0

1. Click Tools in your browser’s menu bar.
2. Click Internet Options.
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4. The default setting is medium, which will allow you to accept cookies. To change this setting, move the slider to determine which setting you prefer.

If you're using Internet Explorer 5.0

1. Click Tools in your browser’s menu bar.
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4. Click Internet, then Custom Level.
5. Scroll down to Cookies and choose Enable.

If you're using Internet Explorer 4.0

1. Click View in your browser’s menu bar.
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1. Click Edit in your browser’s menu bar.
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If you're using Netscape Communicator 6.0

1. Click Edit in your browser’s menu bar.
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3. Click on Privacy and Security.
4. Then click Cookies, and select Enable.

For all other browser version instructions not listed here, please access the Help menu on your browser menu bar.


 
 Security - How Secure Is Online Buying?   How Secure Is Online Buying?

To help ease any concerns you may have about using your credit cards or Paypal to shop online we will explain our security here.

Ministry Helps has a SSL (Secure Socket Layer) certificate from GeoTrust. With a GeoTrust web server certificate on this website you can conduct secure Internet transactions with the trust and confidence you deserve.

More than 60,000 customers in 140 countries use GeoTrust security services to conduct business efficiently and cost-effectively over the Internet and wireless networks — including Fortune 1,000 companies throughout every industry.

SSL cerificates offer 128-bit SSL encryption (the highest level commercially available). This is the little gold padlock you see on your browser window that tells you the website is protected with a SSL.

Using PayPal to pay for your orders is easy, fast and protected. You can quickly setup a PayPal account and fund it with your credit card, debit card or bank checking account.

Ministry Helps is PayPal verified. Verification increases the security of the PayPal network. Verified members have successfully completed PayPal's verification system to establish their identity. In the U.S., a Verified member has confirmed a bank account with PayPal.

If you think online shopping is too risky just remember these precautions we take, the next time you gladly hand your credit card to a gas statino attendant or a grocery store clerk and allow them to observer all the information on your credit card, while they take your payment.

If you're still reluctant to use your credit cards for online shopping you can pay by check or money order. Just print out the order when you check out and mail it with your payment.


 
 Payments - How Do I Pay With Check Or Money Order?   How Do I Pay With Check Or Money Order?

If you're still reluctant to use your credit cards for online shopping you can pay by check or money order. Just print out the order when you check out of the store and mail it with your payment. If you choose to mail us an actual paper check, please bear in mind that your order will not ship until the check clears our bank (usually 5-10 business days). This potential delay in shipping your order is why we recommend you use PayPal to pay by e-check, but the choice is ultimately yours to make. We also accept money orders, issued by USPS only. USPS money orders are guaranteed and inexpensive to use. No other money orders can be accepted at this time.

The payment address for the store is:

Ministry Helps
746 Vern Cora Road
Laurens, SC 29360


 
 Products - How can I be notified of product changes and availabi   How can I be notified of product changes and availabilty?

You can go to "Product Notifications" under "My Account Information" and make seletions for product notifications. If you are signed in, the box should be on the right hand side of your screen.

If you are not signed in, then you may do so by clicking on the "Sign In" icon, also located in the box on the right hand side of your screen.


 
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